Uncategorized

HOW A SENSE OF COMMUNITY IS CENTRAL TO GOOD INSURANCE COVERAGE Yesterday, we held our ribbon cutting and grand opening at our new downtown Everett location. Over 40 business professionals and city leaders showed up, and something remarkable happened—something that reminded me exactly why we’re doing this work. But before I tell you about that,…

Personal. Simple. Local. The Way Insurance Should Be. A few years ago I was in a car accident… There I was sitting on hold—again—trying to get answers about my claim, listening to the world’s worst hold music. Forty-three minutes into the call, I’d already been transferred twice, repeated my policy as many times, and re-explained…

Personal. Simple. Local. The Way Insurance Should Be. A few years ago I was in a car accident… There I was sitting on hold—again—trying to get answers about my claim, listening to the world’s worst hold music. Forty-three minutes into the call, I’d already been transferred twice, repeated my policy as many times, and re-explained…